Order Processing

All orders are processed within 1-2 business days (Monday through Friday, excluding federal holidays). Orders placed on weekends or holidays will begin processing on the next business day. Upon order completion, customers will receive an order confirmation email.

Each item undergoes quality inspection and is individually packaged to ensure safe transport and delivery in optimal condition.

Shipping Methods and Transit Times

Fish Mox Supply ships via USPS Ground Advantage or UPS Ground services. Standard delivery timeframes are:

• Processing: 1-2 business days
• Transit: 2-5 business days
• Total delivery time: 3-5 business days from order completion

Delivery times may vary based on geographic location within the United States.

Shipping Costs

Free shipping is provided on all orders with no minimum purchase requirement.

Order Tracking

Customers will receive a shipping confirmation email with tracking information once their order has been dispatched. Real-time tracking is available through the carrier's website using the provided tracking number.

Delivery Requirements

Address Accuracy

Customers are responsible for providing accurate shipping addresses during checkout. Fish Mox Supply is not liable for delays or non-delivery resulting from incorrect address information.

Delivery Attempts

Shipping carriers typically make up to three delivery attempts. After the final attempt, packages may be held at the local postal facility or carrier location for customer pickup, or returned to Fish Mox Supply's warehouse. Customers should monitor tracking information for specific pickup instructions.

Rural and Remote Areas

Delivery to rural or remote locations may require 1-2 additional business days beyond standard transit times.

International Shipping

Fish Mox Supply currently ships only within the United States and its territories. International shipping is not available at this time.

Special Circumstances

During peak seasons, holidays, or promotional events, standard delivery timeframes may be extended. Customers will be notified of any anticipated delays that may affect their orders.

Contact Information

For shipping inquiries or support:

Call Us: +1 (858) 428-1851

Address: 3156 Corporate Place, Hayward, CA 94545 USA

Email: contact@FishMoxSupply.com