Shipping policy

At Fish Mox Supply, we aim to deliver your orders efficiently and reliably while ensuring a seamless shopping experience. Below, you will find all the details about our shipping process:

Shipping Rates

We offer the following flat-rate shipping options for all orders within the United States:

Economy Shipping: $4.79

Processing and Delivery Times

Order Processing Time: Orders are prepared and processed within 1 to 2 business days (Monday to Friday, excluding public holidays).
Shipping Time: Once processed, delivery typically takes 2 to 5 business days depending on your location.

Order Cut-Off Time

To ensure timely processing, orders must be placed by 05:00 PM EST. Orders received after this time will begin processing on the next business day.

Tracking Your Order

Upon shipment, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your package and stay updated on its estimated arrival time.

Shipping Restrictions

We currently ship exclusively within the United States.
For international orders, please stay tuned as we plan to expand our shipping options soon.

Important Information

Accuracy of Address: Please ensure that your shipping details are accurate and complete to avoid delays or delivery issues.
Delays: While we strive to deliver within the stated timeframes, unexpected delays may occur due to factors beyond our control, such as weather conditions or carrier disruptions.

Customer Support

Should you have any questions, concerns, or need assistance with your order, our dedicated customer support team is here to help:

Fish Mox Supply
Address: 2615 E 3rd St, San Bernardino, CA 92408, United States
Phone: +1 312-708-9197
Website: https://www.fishmoxsupply.com
Email: support@fishmoxsupply.com
Customer Service Hours: 09:00 AM to 05:00 PM (Local Time)